Studio Policies

Please take every precaution reasonable in the circumstances to protect the health and safety of all studio guests. This includes protecting yourself and others from hazards posed by infectious diseases like COVID‑19.

Anyone who is sick or has any symptoms of illness, should stay home and seek assessment from a health care provider if needed. Consult a health care provider if you have medical questions.

While it is not mandatory, we encourage all guests to screen for COVID-19 using the Ontario Government COVID-19 self-assessment tool regardless of whether or not you were exposed to COVID-19 (novel coronavirus), have symptoms.

Because screening helps keep infected persons and others from entering the studio, it can help to reduce possible transmission during your shoot. Screening cannot rule out the possibility that a person is infectious with COVID-19.

We are placing a maximum 15 person limit in the space for all shoots in order to ensure that all guests can comfortably maintain a physical distance of at least two metres from every other person in the space.

Physical distancing must be maintained between all individuals on set whenever possible and must be taken into consideration when organizing the layout of the set.

We are asking everyone entering the studio to wash hands and/or use hand sanitizer provided at the studio.

We are making an honest effort to follow public health guidelines and so by booking the space you are agreeing that you and your guests will not hold Mararamiro liable for any damages resulting from COVID-19 infections.

We are blocking off time in between bookings so that our team has sufficient time to disinfect the studio space. We are cleaning all of the high touch areas and surfaces multiple times a day, including door handles, light switches, furniture surfaces, and placing air purifiers inside the studio. We are also increasing our after-hours cleaning protocols.

Under Ontario law, we have the duty to keep our team and workplace safe and free of hazards. We therefore have a zero-tolerance policy towards anyone who puts the health and safety of our team and guests at risk for any reason. You will be asked to leave the studio premises immediately and no refunds provided if you violate our policies.

All of our studio bookings are done at www.mararamiro.com using our online scheduling system. Our online calendars are always up to date and show the latest availability and pricing. Mararamiro has the right to cancel or reschedule your bookings for any reason.

Online bookings are for photography only. If you are interested in a private shopping experience or shooting video content with sound, please email us directly at hello@mararamiro.com to make reservations.

Your booking is only for the duration in your booking confirmation email. If you require additional time to setup / takedown, please factor it into your booking. If you need extra time and the room is available, you can add additional time in 1 hour increments. Advanced notice is required prior to the end of your booking time if you wish to extend your time. 

If you do go over your time with no advance notice additional booking charges will be automatically applied to the credit card on file. An overtime charge equivalent to our current base hourly rate will be applied for every half hour or part thereof that you go over time. For example, if the current base hourly rate is $125 + HST and you go over by 25 minutes you will be charged $125 + HST. If you go over by 35 minutes you will be charged $250 + HST.

A security deposit of $300 will be held on the booking credit card for the duration of your booking and will be released once the studio is inspected and no issues discovered.

The individual who made the initial booking must be present at all times during the appointment. Your booking is only for the inside the Mararamiro studio only. If you would like to purchase any products please use our online store at www.mararamiro.com or speak to a member of our team on site.

Please note that failure to respect the studio rules, studio staff, or other persons in the studio, will result in immediate termination of your booking and can result in a permanent ban from Mararamiro.

We have styled the studio to be suitable for most shoots without major reconfiguration. While we do have some small backdrops you can add to your booking, our space is meant to be used as is and is therefore not suitable for any large productions that required major space reconfigurations and very little use of the furniture. We also have fixtures on walls that limit the amount of white spaces.

For your safety we encourage you not to move furnishings during your shoot. If you need to move furniture, please lift the items clean off the floor. Do not drag furniture as it damages both the floors and furniture legs. If you need assistance, please contact our team. Please treat all studio furniture and equipment with care.

Most of our home decor pieces are available for purchase from our website. Remember, if you damage it, you buy it at market value. Feel free to browse our online store to get a sense of the value of the items.

Nothing (furniture/decor/fixtures etc.) inside the studio may be taken outside.

Our studio is not soundproof and is located in a building with other offices and businesses. We therefore cannot control nor limit any sounds coming in from outside the unit. The space is therefore not suitable for any projects where audio is critical for your shoot.

The studio is more suitable for short-form social media content e.g. Instagram Reels / TikTok’s etc. where the furnished space makes for a perfect backdrop.

Our studio cannot be used to shoot pornographic, violent, racist or any content that we may deem to contribute to the discrimination and harassment of others because of race, sex, disability and age etc.

Consumption of alcohol is not permitted on the premises. If your shoot includes alcoholic beverages/bottles we ask that only original new and sealed bottles / containers be used. Smoking (including recreational drugs) is not permitted on studio premises. If we suspect that a member of your party is intoxicated or impaired, we reserve the right to ask them to leave the premises.

You cannot hang or attach anything from the pipes in the open ceiling.

Please do not bring the following into the studio (If you absolutely require it for your shoot, please email us at hello@mararamiro.com):

• Candles, sparklers, open flames dry ice or smoke machines.
• Glitter, confetti or any items that have glitter on them that will shed within the studio.
• Food or drinks (closed bottles and containers are permitted if they remain unopened in their original packaging).
• Anything illegal.

No animals or pets are allowed except for service animals. If you wish to bring an animal into the space, please contact us at hello@mararamiro.com

Please do not step on any of the furniture. We have a step ladder inside the studio for this purpose.

We have a strict no outdoor shoe policy inside the studio to protect the floors and wool rugs. Shoes must be removed and any indoor shoes must be clean.

Failure to adhere to this policy will result in an automatic forfeit of your security deposit. 

Security footage is verified after each booking.

Our studio is equipped with 24/7 security cameras and alarm systems that monitor activity inside the space excluding washrooms. These cameras are used to verify rule violations or damages that may have occurred during your booking.

Our team inspects the studio at the end of your booking to ensure that the room is left in its original condition. All furniture and props need to be moved back to their original positions and all messes / garbage cleaned up and contained within the bins provided or taken with you. If furniture and props are left disorganized or if garbage is left out, an automatic cleaning/organization fee will be charged to the credit card on file.

To ensure your health and safety during the Covid-19 pandemic we can only inspect the studio after you leave and that includes reviewing security footage if we suspect a violation of studio policies.

Our team can check the room during your studio time if we hear loud noises, dragging of furniture, or suspected violation of studio rules and/or safety. We will give you a warning before coming in.

Our buildings common areas (hallways etc.) can not be used as a waiting area prior to the shoot. Please wait outside the building until the time of your appointment.

Washrooms are available to all visitors in the building. Please return the key to the studio after use.

We encourage you to feel at home while in the space and make most of our music player however please keep in mind that our studio is not soundproof. So we ask that you please keep the noise level to a reasonable volume and to be considerate of our neighbours at all times.

Please take all of your belongings with you after your photo shoot. We are not responsible for loss or damages to items left in the studio or building common areas.

We do not store items for your booking ahead of the photo shoot or after the shoot. If you need to arrange delivery/storage of items ahead of your event, please email us at hello@mararamiro.com and we will advise you what we can do.